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Mayor Jay Ruais is moving to address Manchester’s homeless crisis, announcing a new initiative Tuesday to connect homeless residents with the help they need to get into stable housing and improve their lives.

“We got to make sure we’re getting people what they need,” Ruais said. “The ultimate goal is getting them out of this and breaking the cycle.”

While Ruais’ clashes with Adrienne Beloin, former director of the city’s Housing Stability program, dominated headlines in recent weeks, the mayor has been focused on rolling out his pragmatic plans to alleviate homelessness.

Ruais’ proposal for new Resource Fairs at the Beech Street Engagement Center will feature dozens of partner agencies sending representatives to meet with homeless people, connecting them to healthcare and recovery services, as well as education and employment opportunities. 

Ruais has 10 organizations like Hope for NH Recovery, Anthem, Amoskage Health and Workpath joining the new effort, along with long-time partners like Catholic Medical Center, Easter Seals, and the Farm Center. Those providers will be at the weekly Resource Fairs, meeting with people who need help. 

The fairs will be held Thursdays from 9 to 11 a.m. Ruais hopes to expand the times and days. There will also be a new database of contact information that people can access outside of the fairs to get connected with participating agencies.

The city is focused on addressing homelessness as a solvable problem where people can have hope to get into a better life. Ruais said that requires addressing the reason why people ended up on the streets, and working with them to find realistic solutions.

“Homelessness should be rare, brief, and one time,” Ruais said. “A stay at a shelter should be temporary.”

Beloin took a $57,000 payout to leave her job last month after she publicly fought with Ruais and members of the Board of Aldermen. Beloin accused them of interfering with her job when they raised questions about her effectiveness, while she advocated a slow approach to getting people off the streets. 

Beloin was a holdover from Mayor Joyce Craig’s administration which saw the city’s homeless crisis worsen. After a number of homeless people died in December 2022, Craig called on Gov. Chris Sununu (R) to send in National Guardsmen to fix the city’s problem. 

Sununu declined.

Ruais won the mayor’s race by defeating Craig’s handpicked successor, Kevin Cavanaugh. Ruais made addressing the homeless crisis a top priority. He said Tuesday the drive has been to quickly enact policies that will help people and lift the quality of life for the whole city.

The resource fair announced Tuesday is just part of Ruais’ response. A major barrier for some homeless people seeking services or employment is the lack of a driver’s license or state ID. The city is addressing that by partnering with Catholic Charities and Members First Credit Union. Ruais said 19 people have already been able to get copies of their birth certificates and then state IDs.

The macro-economic challenge facing the homeless is the lack of affordable housing — a problem that impacts the entire state.

To promote the creation of more affordable housing in the city, the Board of Aldermen is set to declare 15 parcels zoned in residential and mixed-use areas as surplus, meaning that property can be auctioned off. Ruais plans to use the auction proceeds to fund affordable housing initiatives in the city. 

He’s also pushing for changes in Manchester’s zoning ordinances to make it easier for people to add so-called in-law apartment units and build multi-family homes. More housing stock would help drive down rental costs and make it easier for people to get their lives on track, he said.

Hours before her termination hearing in front of Manchester’s Board of Aldermen, Housing Stability Director Adrienne Beloin took a deal to resign her post and end her public spat with elected officials.

Beloin walks away with a $57,000 payment, according to sources, after she spent weeks trashing board members in public when they began questioning her management of the city’s Beech Street shelter. Aldermen complained about Beloin’s condescending answers to their questions and her refusal to follow the board’s guidance.

When asked for comment, Mayor Jay Ruais’ office released a statement: “The personnel matter has been resolved, and the mayor has received Ms. Beloin’s resignation effective tomorrow, April 12, 2024. The mayor will not be commenting on personnel matters.”

Beloin refused to accept the board’s policy and said it lacked the necessary experience to set the agenda for her department.

“I know it’s very hard for you to understand what the work is that we’re doing, because this is not your field of work,” she told Aldermen at a public meeting last week.

Beloin doubled and tripled down, going to the media and blasting the board for pushing her out and claiming it lacked the expertise to instruct her regarding homeless policy.

At one point, she claimed the board giving her an office in the Beech Street shelter was retaliation.

Beloin’s lack of a permanent office in city hall was something she wanted corrected, but apparently balked when given an office in the shelter she oversaw.

While Beloin tried to turn the controversy into a personal issue between herself and individual board members, a source close to the negotiations told NHJournal the real problem came down to policy.

It was Beloin’s refusal to be accountable to elected leaders and to follow their policy directive that ultimately ended her tenure.

“This isn’t personal; it’s policy. She refused to do what the board wanted. What else were they supposed to do?” the source said.

Another city insider told NHJournal Beloin was protected by former Mayor Joyce Craig, who kept her away from aldermen who questioned how she did her job.

According to a report by the Union Leader, Beloin’s settlement included $27,064.36 in wages, $25,000 for compensatory damages, and $5,000 for attorney fees.

Manchester’s homelessness crisis, and Craig’s mishandling of that crisis, is seen as a primary reason for Ruais’ win in the mayoral race last year. The Republican ran on a promise of fixing the problem.

Beloin is now the city’s second Housing Stability Director to leave since the position was created a few years ago. The first director, Schonna Green, suddenly quit in 2022 after about a year and a half on the job, citing personal reasons.

Manchester’s homelessness crisis peaked in the winter of 2023 when a homeless woman gave birth to a child at an outdoor camp, and two people died in their tents. Homeless camps dominate parts of Manchester’s downtown, and those camps account for at least half of the city’s opioid overdose calls.

The turmoil over Manchester’s Director of Housing Stability Adrienne Beloin’s firing boils down to a department head who refuses to be accountable to elected officials, said Aldermanic Board Chair Joseph Kelly Levasseur.

“We’ve been blindsided by the lack of information, and when we ask questions, she treats us like we are not experienced enough to even ask,” Levasseur told NHJournal.

Beloin faces a termination hearing on Thursday after she started throwing rhetorical bombs at the board on Drew Cline’s WFEA radio show. On Tuesday, Beloin again took to the airwaves to paint herself as the victim of a heartless board that wants to punish the homeless. When asked by Cline if she would simply apologize for her remarks and keep her job, Beloin said there’s no point.

“There’s nothing to apologize for,” Beloin said. “It’s very clear to me it doesn’t matter how polite I am. Even if I were not to say these things, it wouldn’t matter … They have to have something to defend themselves and their actions.”

Beloin describes herself as a “Social Change Agent” on her LinkedIn page. Trouble started last week when, during a Board of Mayor and Aldermen meeting, she pushed back against questions about policies at the Beech Street shelter.

“We’ve made an enormous amount of progress in this past year that we should be really proud of, and we shouldn’t lose any momentum of where we’re going,” Beloin said at the meeting. “I know it’s very hard for you to understand what the work is that we’re doing, because this is not your field of work.”

Beloin was soon claiming the board retaliated against her remarks by moving her office to the Beech Street shelter. But Levasseur told NHJournal that’s not true. Beloin previously did not have a set workspace, using a table in the city Welfare Department.

“We just wanted her to have her desk in the same building as the people she has oversight for,” Levasseur said.

Levasseur said the problem is Beloin’s refusal to provide basic information to a bipartisan group of aldermen about how the shelters operate, creating a lack of transparency for the board and the public. No other department head in the city would be able to refuse to answer questions, he said.

“I’ve been on the board for 15 years, maybe more. When we ask questions of department heads, they get us the answers,” Levasseur said. “I’ve never seen people fight about being put into a building.”

Beloin says new board members and new Mayor Jay Ruias are pursuing an agenda to get rid of her after she was protected from the board by Mayor Joyce Craig. Since the November election, Beloin said she’s been marginalized and kept out of the policy discussion.

Ruais’s office declined to comment. Levasseur said that under Craig’s protection, Beloin operated with little oversight and was able to get more money in the city budget without providing information to the board, he said.

“We couldn’t get answers,” he said.

Beloin won’t appear at committee meetings to answer questions, the exact type of forum where other department heads help craft policy, Levasseur said.

“She refused to come in front of the committee,” Levasseur said.

He said the board is now trying to see how well Beech Street operates and whether it is really helping people after years of Craig’s mismanagement.

“Ruais won the election, in part, because Craig was awful at handling the homeless issue,” Levasseur said.

Jake King, the shelter manager at Beech Street, joined Beloin on WFEA and blamed Levasseur for the conflict.

“Joseph Kelly Levasseur does not want people who are not him getting things. That makes him mad and angry,” King said.

Levasseur told NHJournal Beloin’s upcoming hearing is likely going to be “her bashing people as she walks out the door.” Beloin is currently on administrative leave. She told Cline she’s considering a negotiated severance package.

“I’m considering what’s best for myself and my family right now,” she told Cline Tuesday morning.

“We’re being inundated with repeat offenders,” Manchester Mayor Jay Ruais said Wednesday, and it’s past time for the state legislature to do something about it.

That was the mayor’s message during a gathering of city leaders in the Aldermanic Chambers to call on lawmakers in Concord to fix the bail system that’s made Manchester ground zero for a revolving door system for criminals.

Of the 817 people Manchester Police arrested this year alone, 306 — or 37 percent — were already out on bail for a previous criminal charge. In the last 12 months, repeat offenders made up 26 percent of the total arrests, with 1,178 people already on bail of the total 4,529.

Ruais gathered city leaders Wednesday in the Aldermanic Chambers to call on lawmakers in Concord to fix the bail system that’s made Manchester ground zero for a revolving door system for criminals.

“People need to feel safe on our streets. The safety of our citizens is non-negotiable. We cannot allow our community to experience this repeat criminal activity,” Ruais said.

As state lawmakers debate different proposals to fix the bail system, Ruais and city leaders advocated for two changes they say would have a meaningful impact: Eliminate personal recognizance bail for all felony charges, and require anyone who is arrested while on bail to go before a judge for a new bail hearing.

Assistant Police Chief Peter Marr said the problem of repeat offenders getting easy personal recognizance bail and then going on to commit more crimes is directly tied to the 2018 bail reform law. The broken system is pushing police officers to the brink, Marr said.

“It’s very tough, it is a morale decreaser,” Marr said. “It does have an effect.”

The most common charges for people on bail are drug possession, being a felon in possession of a dangerous weapon, simple assault, and criminal threatening, Ruais said.

“The questions that I would ask is this: Which of these crimes are acceptable to [allow to] occur repeatedly in our community? And what is it going to take to fix this?” Ruais said.

In the summer of 2022, Raymond Moore, now 42, allegedly stabbed and killed 75-year-old Manchester resident Daniel Whitmore. Whitmore had been walking and feeding ducks when he was allegedly killed by Moore, a man who at the time was on bail for two different cases, one involving an assault charge and one involving resisting arrest. Moore is currently being held after he was found incompetent to stand trial.

Ruais got elected with a promise to tackle crime, addiction, and homelessness that’s impacting Manchester’s quality of life. During a meeting this week with the board members of the 1269 Cafe, a Christian outreach ministry for the city’s homeless located on Union Street, Ruais said the board members expressed concern with safety in the surrounding neighborhood.

Even with statistics showing a drop in criminal activity in Manchester, that is not what is happening around the 1269 Cafe, Ruais said.

“The problem is they don’t see it’s getting better,” Ruais said.

Staff at 1269 were unable to comment to NHJournal Wednesday. Inside 1269’s facility, people were being served meals downstairs while staff upstairs assisted others with rehabilitation intake services. Outside the building a group of homeless people gathered, and there were many small sidewalk encampments throughout the neighborhood.

Manchester’s problem with repeat offender crime is a problem that affects the whole state, Ruais said. Repeat offenders drive the perception the city is not safe for businesses, residents, and visitors in New Hampshire’s largest city. Manchester can be an economic force for good in the Granite State, he said, but it is being held back by the 25 to 30 percent of repeat offender criminals.

“A thriving Manchester is good for the entire state of New Hampshire,” Ruais said.

Less than 24 hours after being sworn in, Manchester Mayor Jay Ruais was already at work on one of his top priorities: reducing crime on his city’s streets by fixing the state’s broken bail system.

Ruais led a bipartisan coalition of Manchester officials to the capitol Wednesday morning, where he laid out what he sees as the brutal math from lax bail rules.

“The reason I made this one of my first official acts is to highlight the importance of this issue to our city,” Ruais said. “In 2023, 813 criminals were arrested, released, and rearrested. Many of these criminals were not just arrested for petty crimes but violent assaults, robberies, and other serious offenses.

“There is nothing, and I mean nothing, that would have a more transformative effect on the city of Manchester than reforming our state’s bail laws,” Ruais added.

Since 2018’s controversial bail reform law, thousands of alleged Manchester criminals charged with violent crimes have been released without bail only to get arrested on new charges. Rep. Ross Berry (R-Manchester) said some of those suspects have been charged with murder.

“Eight is the number of times my constituent was stabbed to death by somebody already out on double-PR bail,” Berry said.

Ruais, a Republican, scored his upset victory over Democrat Kevin Cavanaugh in last year’s election by running on issues like crime, homelessness, and the city’s lack of order. The word is out on the street in Manchester that criminals get a free pass, Ward 3 Alderman Pat Long warned.

“I recall being in a (homeless) encampment in Manchester and overhearing the residents in that encampment talking about no concern with breaking into cars, trespassing. There was no concern (because) they would be back out on the street in a couple of hours,” Long said.

Long is also a Democratic state representative.

The original bail reform bill passed in 2018 was aimed at keeping poor people who are charged with non-violent crimes from getting locked up because they could not afford a $100 or $200 cash bail, according to Sen. Donna Soucy (D-Manchester). Soucy said even in 2018, she and other lawmakers were worried about the unintended consequences.

“This has been an issue for a long time,” Soucy said. “I was in the Senate when we initially enacted bail reform, and although well-intentioned, I think we all recognized this law needs fine-tuning.”

Ruais promised in Tuesday’s inaugural address he would champion bail reform and lobby lawmakers until they got it right.

“The fight for our security will continue today, it will continue tomorrow, and it will continue until everyone in our community feels safe,” Ruais said Tuesday.

Ruais made sure to get to Concord Wednesday, on his first full day on the job, to put friendly pressure on lawmakers as they opened their legislative session for the year. Two proposed bail reform bills, one in the House and one in the Senate, have a good chance to pass this session.

Ruais isn’t saying which proposal he prefers, leaving it up to legislators to do their job in crafting a bill that works and will pass.

On Wednesday, the Senate voted to move its bill, SB-249, to the Senate Finance Committee. Sen. Daryl Abbas (R-Salem) said it is past time for a bail reform bill that protects people.

“We have heard testimony for years in both the House and the Senate that we need bail reform. We have dangerous individuals committing crimes, being released on bail, and then immediately reoffending,” Abbas said. “No one should be denied bail solely because they cannot afford it, and this bill will not change that. This bill requires a judge to determine whether a violent offender poses a threat to the public before being released. Senate Republicans have been fighting for years for common sense bail reform, and we will continue to do so to keep our communities safe.”

Manchester’s police are hamstrung when dealing with the twin crises of homelessness and addiction, thanks in part to a city ordinance that allows homeless people to camp on public property, according to mayoral candidate Jay Ruais.

The lone Republican in the race to replace Democrat Joyce Craig, Ruais is backing an effort to change the city ordinance prohibiting camping on public property. Under ordinance 130.13, police cannot currently stop someone from setting up a tent on city property. That needs to change, Ruais said.

“We have a significant homelessness crisis in our city, and it is impacting the community at large. In order to make sure our businesses are thriving, and the quality of life for residents and visitors to Manchester is not threatened, we must give our police and first responders the proper tools to address this issue,” Ruais said.

Alderman At Large Joseph Kelly Levasseur is pushing a change to the ordinance to make it easier for police to keep people from sleeping on the streets. The ordinance currently prohibits the camps, but with a loophole: It allows homeless people to stay on the street if no shelter space is available.

Levasseur wants the Board of Aldermen to remove that exception, allowing police to enforce the camping prohibition. Camping on public property without a permit carries a possible $250 fine. Ruais said enforcing ordinances against camping is an important step toward addressing the city’s homeless problem.

“We must deal with this issue in a comprehensive way, one that includes enforcement of our ordinances, addressing the underlying causes of this crisis like addiction and mental health while increasing the availability of affordable housing. What we cannot do is govern in fear of lawsuits, and I support this proposed ordinance change,” Ruais said.

None of the Democrats running for mayor — Ward 1 Alderman Kevin Cavanaugh, Ward 2 Alderman Will Stewart, or Alderman At Large June Trisciani — responded to questions from NHJournal about whether they support closing the street camping loophole. 

Manchester has struggled for years with its homeless crisis. In 2021, the city had about 360 unsheltered people, according to the NH Coalition to End Homelessness annual report. According to city officials, that number has jumped to about 540 people this year.

Much of the homeless population lives in tents and shelters scattered throughout the city, leaving many residents feeling unsafe in their neighborhoods. Craig, who is seeking the Democratic nomination for governor, acknowledged this year that half of the city’s opioid overdose cases happen in homeless camps.

Last year, homeless man Richard Moore, 40, was arrested for fatally stabbing 75-year-old Daniel Whitmore, who was walking near his home, according to police reports. Whitmore lived close to a public rail trial where he reportedly enjoyed walking and which was close to another homeless camp.

After two people died in homeless camps last winter, and a woman was arrested for giving birth in a camp, Craig demanded the state step in to provide National Guard support to deal with the crisis, among other measures. The homeless mother charged with endangering her baby is Alexandra Eckersley, 27, daughter of Hall of Fame pitcher Dennis Eckersley.

Craig ordered some of the camps cleared this year in reaction to those events, moving about 40 people off the streets. Craig has been pushing a $1.4 million homeless center that will include 40 beds. 

The issue is expected to be front and center in the governor’s race next year if Craig defeats Executive Councilor Warmington for the Democratic nomination.

Asked recently about Craig’s candidacy, Gov. Chris Sununu replied, “Seriously, does anyone want the state of New Hampshire run like Manchester?”

Craig has attempted to blame Sununu and the state government for Manchester’s homeless problem.

“Manchester and communities across the state have been working to address the growing homelessness crisis for years, and mayors have repeatedly asked for the state to collaborate with us to find solutions,” Craig said in a May 2023 statement. “Our communities need a partner in Concord who understands that we can only solve this homelessness crisis if we all work together.”

Manchester’s homeless crisis isn’t being helped by police departments from surrounding communities dropping off their own homeless people in the Queen City. 

“Manchester has become ground zero for the homeless problem,” Police Chief Allen Aldenberg told WFEA radio host Drew Cline on Wednesday.

Aldenberg said he has been confronting other New Hampshire police chiefs over the practice of bringing homeless people to Manchester for months. Rather than addressing their local homeless issues, they are relying on Manchester to provide care and services. Last month, Aldenberg witnessed officers from Londonderry bringing a homeless man to the city and leaving him outside a shelter.

“It’s bad enough when other states do it to me,” Aldenberg said, “but when a neighboring community is doing it to me it’s even worse.”

Manchester Police spokeswoman Heather Hamel said the Londonderry officer did not secure a space for the man inside the shelter and simply left him in the city.

“The shelter had not been contacted prior to the officer’s arrival, and the officer did not go inside,” Hamel said.

Londonderry Police Chief Kim Bernard did not respond to a request for comment on Wednesday, nor did Londonderry Town Manager Michael Malaguti,

Hamel said Aldenberg has since spoken to Bernard, and the two chiefs now have a good working relationship.

“The two chiefs spoke. All is good,” Hamel said.

But Aldernberg is putting other communities and their law enforcement agencies on alert. Continue to dump your problem on Manchester, and you will get ‘named and shamed.’

Aldenberg told Cline other communities are regularly transporting their homeless population to Manchester where they get essentially left to fend for themselves. At one point, the large homeless encampment on Manchester Street was largely made up of non-Manchester residents.

“When that camp over at 199 Manchester Street was going, 60 percent of those people were not from the city of Manchester,” Aldenberg said.

It’s not just New Hampshire communities who are using Manchester as a destination for homeless people. Sanford, Maine police drove a homeless woman 60 miles to Manchester in December and dropped her off outside a shelter. The shelter had no space for the woman, and she was found to be suffering from frostbite, according to a report in Manchester InkLink. Hamel said that kind of move happens frequently.

Sanford Police Chief Craig Andersen did not respond to a request for comment on Wednesday, though he has reportedly since apologized.

The woman found herself stranded when she learned the shelter had no space for her. She made her way to Mayor Joyce Craig’s office in City Hall seeking help. The woman was treated and later brought to a shelter in Portland, Maine, where space had been secured for her by Manchester officials.

While there may be little that officials can do to stop other communities from using Manchester to take care of their homeless population, Aldenberg has let other police chiefs know he will start shaming chiefs of departments who leave their homeless in Manchester.

“No chief wants to be publicly embarrassed,” Aldenberg said. “I let them know if you do this to me again, I’ll make an example out of you.”

Aldenberg’s officers recently oversaw the eviction of about 60 homeless people from the camps set up downtown. The tents are gone, for now, but the homeless people are still in the city he said. He’s trying to work with homeless people and city and state agencies to address the crisis.

“Obviousl, they’ve gone to other parts of the city which we need to address. We’re not going to arrest our way out of this problem,” he said.

Backed into a corner by a steady stream of negative press over the city’s homeless crisis, Manchester Mayor Joyce Craig got the legal go-ahead to clear a downtown homeless encampment.

Craig announced the evictions earlier this month in response to public outcry over the encampments downtown, with the original plan to clear the streets by Tuesday. However, the New Hampshire ACLU filed for a temporary restraining order to block the city from removing the homeless people, halting Craig’s plans.

On Tuesday, Superior Court Judge John Kissinger ruled the city can remove the approximately 50 homeless people from the sidewalk as the encampment represents a danger to the community at large.

Kissinger cited recent deaths, as well as close to 400 calls for police service at the camp, including assaults and drug overdoses.

“Considering the grave risks to public health and safety posed by the ongoing presence of the encampment on public sidewalks in downtown Manchester and the availability of safe alternatives for the people living in the encampment, a temporary restraining order is not justified,” Kissinger wrote.

Craig announced Tuesday the camps will be cleared Wednesday, with space being made available through a partnership with the YMCA to create a women’s shelter at the former Tirrell House. That space is the result of Gov. Chris Sununu’s intervention at the state level.

The city is also opening a temporary warming shelter with cots at the William B. Cashin Activity Center.

“City employees and non-profit partners have been working around the clock to ensure the health and safety of both the individuals experiencing homelessness in Manchester and the community at large,” Craig said in a statement released Tuesday afternoon.

Craig’s staff did not respond to NHJournal when asked if there would be enough space for all the homeless people being evicted.

Stephen Tower, a staff attorney with New Hampshire Legal Assistance, expressed disappointment in Kissinger’s ruling and cast doubt on Craig’s ability to adequately shelter the people she is evicting.

“Without a plan to immediately relocate and provide a higher level of shelter and services, this eviction will only perpetuate the cycle of chasing these houseless individuals from place to place, alienating and endangering them further,” Tower said.

Gillies Bissonnette, legal director with the New Hampshire ACLU, did not respond to a request for comment.

Also on Tuesday, Sununu sent a pointed response to a recent letter from Craig and seven other Democratic mayors attempting to shift the blame for their communities’ homeless problems onto the state. Craig, Nashua Mayor Jim Donchess, Berlin Mayor Paul Grenier, Franklin Mayor Jo Brown, Dover, Mayor Bob Carrier, Somersworth Mayor Dana Hilliard, Claremont Mayor Dale Girard, and Laconia Mayor Andrew Hosmer blamed Sununu in their Jan. 3 letter for not doing enough.

“The state has always and will continue to be open to meaningful collaboration on this issue with your cities and other municipalities across the state,” Sununu wrote. “However, politically motivated letters merely muddy the water and make that mutual goal of collaboration more difficult to achieve.”

Sununu’s letter recounted the millions of dollars the state has already put into dealing with homelessness and housing.

• $100 million for InvestNH to make rapid investments in more affordable housing
• $20 million for families in crisis through this winter
• $4 million to build statewide healthcare access for individuals experiencing homelessness
• $4 million for emergency shelter bed capacity and expansion in addition to our typical$2.9 million annual general fund appropriation
• $2.25 million for the landlord incentive program
• $1 million for winter warming shelters

Meanwhile, Sununu has repeatedly noted Craig and the other mayors are sitting on a combined $73 million in unspent federal funding that could be used on homeless shelters and services.

Alderman Joseph Kelly Levasseur said if Manchester residents want someone to blame, they should look to the other communities around the state, many with Democratic mayors, who have the resources to shelter some of the state’s homeless but are content to see them shunted off to the Queen City.

“Manchester is the dumping ground for the rest of the state,” Lavasseur told NHJournal. “If every community took just two or four people into their towns, the relief they could provide — not only to the city of Manchester but also these homeless persons — would be incredibly powerful. This has to be a state-wide issue dealt with by all towns, counties, and cities in New Hampshire.

“Manchester cannot continue to do this on its own; and provide our property owners and taxpayers the level of comfort, safety, and quality of life they deserve.”

After years of failed policy initiatives to address homelessness, Manchester Mayor Joyce Craig and a group of her fellow Democrats want Gov. Chris Sununu to send in the troops.

Literally.

Craig joined seven of her fellow Democratic mayors in a letter asking Sununu to call up the National Guard.

The mayors, including Craig, Nashua Mayor Jim Donchess, Berlin Mayor Paul Grenier, Franklin Mayor Jo Brown, Dover Mayor Bob Carrier, Somersworth Mayor Dana Hilliard, Claremont Mayor Dale Girard, and Laconia Mayor Andrew Hosmer, blamed the state for the failures in their communities.

“The State of New Hampshire’s systems of care for individuals experiencing or at risk of homelessness are not meeting the needs of communities across the state and are contributing to a statewide homelessness crisis,” the mayors wrote. “Inadequate state services for individuals experiencing substance use disorder, mental illness, chronic health conditions, histories of trauma, and incarceration are all substantial factors contributing to homelessness in New Hampshire.”

In addition to requests for more state-funded emergency beds, the mayors want the National Guard to help staff emergency shelters. They also want state-owned property in Manchester opened up to house the homeless, also with the help of the Guard.

Sununu rejected claims the state isn’t spending enough to address homelessness. And he said mayors like Craig are failing to use federal resources or effectively manage the problem.

“The tone and misleading content contained in the mayors’ letter is disappointing considering the team approach that is so important on an issue as critical as this. The state has made unprecedented investments to address this issue and continues to identify additional pathways working through the Continuum of Care model,” Sununu said in a statement.

Sununu also said Manchester left a large chunk of its $43 million American Rescue Act funding untouched, money that could have been used for homeless services. At the same time, the city has spent millions on other, less life or death, priorities.

“Meanwhile, the City of Manchester has seemingly used very little of their $43 million from the American Rescue Plan funds to directly address homelessness and, as of Q3 of 2022 (according to their public facing website), they had only expended 22 percent of their funds,” Sununu said. “The unprecedented request to call in the National Guard when federal funding hasn’t been spent by many of the municipalities who signed this letter is impossible. For example, $2 million of American Rescue Plan funding received by Manchester has been dedicated to the city’s branding strategy.”

The state currently supports a Continuum of Care program to allow individual communities to address the homeless crisis while also investing more than $120 million into 42 programs, including housing, emergency assistance for families, and healthcare access for people in crisis.

“Emergency shelters across the state serve more than 700 people (individuals and families) on any given night in New Hampshire,” according to the New Hampshire Department of Health and Human Services.

The deaths of a homeless man and a homeless woman in separate incidents in Manchester during frigid temperatures around the Christmas weekend have increased scrutiny of Craig’s leadership on the issue. Now a national spotlight has been turned on the Queen City’s homelessness issue with the news of the birth and abandonment of a baby in a homeless camp around midnight on December 26.

The mother, Alexandra Eckersley, 26, is the adopted daughter of Major League Baseball Hall of Famer and retired Red Sox broadcaster Dennis Eckersley. She was subsequently arrested for allegedly abandoning the newborn in a tent for more than an hour. The newborn boy was taken to Dartmouth-Hitchcock Medical Center in Lebanon.

Craig’s continued struggle to address homelessness has become a political embarrassment for the mayor, who is widely believed to have an eye on the governor’s office. The city hired Schonna Green as its first-ever director of homeless initiatives in 2021. But she abruptly quit in September.

Ward 3 Alderman Pat Long told Manchester InkLink that Green was set up to fail in her post.

“She was a director of homelessness with no staff, so that was set up to fail from the start. It would be like telling (Police) Chief (Allen) Aldenberg you have no more officers and, oh, keep the city safe,” Long said. “Schonna had a lot of ideas that were stifled someway, somehow – and that was frustrating to her. She called me three weeks ago and said she felt like people were working against her and that they didn’t want her here. I don’t know about that because I’m not in her shoes every day.

“Homelessness is a major initiative in the city of Manchester and in my opinion, you can’t address it with a one-person department,” Long added.

In an interview with WMUR, Craig conceded the homeless problem has gotten worse on her watch.

“Homelessness has been an issue for decades,” Craig said. “Manchester runs health care for the homeless. We’ve had that contract for 40 years. But I would say right now, we are seeing more people living outside than we have before.”

New Hampshire is the fifth-best place in America — and the best state in New England — for military retirees. Neighboring Vermont ranks dead last.

That was the finding of a new data analysis by Wallethub that reviewed overall economic opportunity, quality of life, and access to healthcare for veterans. New Hampshire was number five, just ahead of Maine (8), Connecticut (11), and Massachusetts (14). Rhode Island came in a dismal 43. Vermont was at the bottom of the list.

Part of New Hampshire’s appeal to veterans is the low tax environment. Jeremiah Gunderson, director of Veteran and Military Affiliated Services at the University of Texas at Austin, said military retirees want to be where their military pension will not get taxed.

“I find it ridiculous that we make people pay taxes after choosing to sacrifice so much of their lives in service to their nation,” Gunderson said. “As tax-funded employees of the DOD, with taxpayer-funded retirement pay, why are we taking taxes on tax-generated retirement pay?”

Radio host Jack Heath, host of the syndicated show Good Morning New Hampshire, is an outspoken advocate for veterans through his work with Fusion Cell, an organization that helps veterans transition to civilian life. He also does an annual radiothon to raise money to help veterans. This year he brought in $104,000.

Word is spreading about the opportunities in New Hampshire for military retirees, Heath told NHJournal.

“I think there’s increasingly a growing network that veterans leaving the military are hearing about,” Heath said.

New Hampshire has a high percentage of military retirees among its residents despite not being home to a large military base or installation.

Heath said veterans are attracted to the 603 way of life, but also find they can also get help making the switch from military to civilian life.

“I met a lot of veterans. They move here because of family, a lot of them have never been here. They love the state motto, they hear the quality of life is good, the schools are good, and they are surprised by the support,” Heath said.

There is no veterans service hub in the state, so Easter Seals and its Veterans Count team try to be a one-stop shop for military retirees who need help. Stephanie Higgs, clinical director for Easter Seals New Hampshire Military and Veterans Services, said many veterans need services most Granite Staters need, like access to health care, mental health care, and access to affordable housing. Unfortunately, the current labor shortage is impacting the ability of veterans to get help.

“We know some of the services vets struggle with right now are the same things civilians struggle with,” Higgs said. “The demand is greater than the capacity to meet that demand right now.”

Heath said he was surprised when he started working with Fusion Cell to learn about the difficulties many veterans have when they get out of the military. The culture change is enormous, and the military services do not prepare the retirees for life on the outside.

“It’s a culture shock,” Heath said. “I’ve seen some veterans take months or a year to really get adjusted.”

Gunderson said one problem veterans face is that their military specialty rarely translates into employment qualifications in the civilian world.

“As an example, I was a medic in the Army with two deployments to Iraq and considerable experience running a clinic,” he said. “However, when I left the military I was not qualified to do anything other than possibly EMT basic.”

Fusion Cell works to connect veterans with civilian job opportunities, getting them the support they need to succeed in the world.

For the most part, New Hampshire does a good job in offering a variety of services to veterans, both Heath and Higgs said. But while there are many programs or organizations in the state to assist veterans, there is no coordinated platform to connect the overturns to the groups. Heath said the state government should step in and serve as a liaison.

“I bust my butt trying to do it every day, but we really need the state to do a better job,” Heath said.

As for the rest of New Hampshire, Heath wants Granite Staters to be good to the veterans all around.

“Be aware of the veterans are in our community, of the families who sacrificed while they were serving,” he said.